Systems and Services-Service Level Management

One-step System and Service Creation

• One-step service and system creation for J2EE Applications
• Detects all associated infrastructure components of known types such as load balancers, HTTP Servers, OC4Js, Web Caches, Databases
• Change history tracking of system membership
• Configuration change history tracking of entire system
• System customization – add/remove individual components

Service Level Management for Forms Applications

• Forms Application
  • Availability
  • Performance
  • Usage
  • Service Level Compliance
• Forms service test/transaction monitoring
  • Supported for Forms versions 10.1.2 and 9.0.4
  • Monitors transaction metrics:
    • Total transaction time
    • Login time
    • Average time per message
    • Network latency
    • Slowest message block time
    • Server Time
    • Database time

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